FAQ

FAQ - JohnCreation DIY

1. Shipping Policy 🚚
We offer free shipping on all orders over $40! 🎉 For orders under $40, there is a small shipping fee of just $3. 📦
Once you place your order, we'll ship it out within 1 to 3 business days. 🕒 The estimated delivery time is about 5 to 10 business days, depending on your location.

2. Our Operating Model 🛠️
At JohnCreation, we believe in giving you the freedom to choose your favorite DIY projects! 💡 Simply select the project you'd like, and if you need a video tutorial, don't forget to add that request in the notes section during checkout. 📹 We're happy to help guide you!

3. Refund Policy 💸
Your satisfaction is our priority! If you experience any issues with your order or are not completely satisfied with your products, please don’t hesitate to reach out to us. We’ll make it right for you, no questions asked. 😊

4. Stay Connected! 🌟
For the latest updates, new projects, and inspiration, be sure to follow us on Instagram at @JohnCreation. We’d love to have you as part of our creative community! 📱